To ensure that users be assured that the normal use of our products, formulated the following rules as the company's after-sales service commitment:
First, the Company provided various types of valves designed and manufactured according to GB, JB, SH, the HG and other related domestic standards, and ANSI, API, JIS, BS, DIN, and other foreign standards and inspection and acceptance.
Second, the company has obtained ISO9001 international quality certification, with a complete quality system, the implementation by the general manager responsibility system by the technical manager of any management representative, timely report to the General Manager of the operational status of the quality system, set up under the leadership of the Technical Manager QC, raw materials provided by various departments on the sub-contractor, external components, the Association into the plant, subject to strict review inspection of the rear access library. Forgings, castings and raw materials, sub-contractor to provide the strict implementation of the first article inspection and intermediate checks, rejected parts are not allowed to assembly. Press GB13927, JB/T9092, and API598 standard after the assembly strength to seal a comprehensive test.


, After-sales service: The company manufactured products undergo rigorous testing and inspection, the Company commitment: 18 months or products sold since the product installed 12 months (first arrival). During the warranty period, the products that cause damage due to quality problems or do not work properly, the Company is responsible for the repair or replacement, and the maintenance of knowledge; during the warranty period, as a result of improper use or outside the warranty period, caused damaged or not working properly, the Company's products provide lifelong maintenance paid services, the user, if necessary, the Company provided free of charge consultation. In case of technical problems in the installation and commissioning process, the Company will send technical personnel to carry out technical services to work together on to resolve the technical issues.


Problems in the process of using our products or information, please timely feedback of the Company enable the Company to be addressed promptly, to improve and enhance. Received a reply or solve user problems within 6 hours. If necessary the Company will send the consultation visit to the group led by the chief engineer of the charge related to product quality and feedback, in order to improve.


Service commitment


A. In the customer's normal storage, maintenance, conditions of use, due to the manufacturing quality of the product and not the normal use, three packs (warranty, refunding, replacement) services.
Two. Received quality information feedback, comments on the handling, too special, rushed to the scene to deal with the problem until normal operation, and then analyze the causes and define responsibilities.
3. Provide the necessary technical documentation and product certificate of manufactured products.
4. In a timely manner according to customer demand or agreement to provide spare parts and installation, commissioning, maintenance services and technical training of customers personnel.
5 Major projects will be organized according to the requirements of the tender documents for production, testing, inspection, and with the customer site acceptance.
6. The raw materials, parts procurement and production, in strict accordance with the IS09001 standard test.

Help

Customers in the process of using the product, such as the product is found to not work properly, immediately to the marketing center service department, and the product model, specification, and use of the environment, fault conditions, the date of purchase and service requirements detailed instructions. Treatment recommendations, still can not be solved by the service department, and then decided to send or otherwise dealt with.